Aviso legal

This Legal Notice provides important information regarding the use of storetrailborn.com, its content and the services provided through our online store.

TRAILBORN is an online-only e-commerce business specialising in clothing, accessories, equipment and products related to adventure, camping, hiking and outdoor activities.

TRAILBORN does not operate a physical retail store or customer-facing premises for in-person customer service or order collection. All customer service and order processing are handled online.

1. WEBSITE INFORMATION

We take reasonable steps to ensure that the information provided on our website is accurate and up to date.

However, information may occasionally contain errors, omissions or outdated information, including:

  • Product descriptions;
  • Photographs;
  • Prices;
  • Availability;
  • Promotions;
  • Delivery information;
  • Product specifications.

When we identify a material error, we may correct the information and, where appropriate, take reasonable steps regarding any affected orders.

Nothing in this Legal Notice is intended to exclude or restrict statutory consumer rights.

2. PRODUCT IMAGES AND REPRESENTATION

Images displayed on our website are intended to represent our products as accurately as reasonably possible.

However, minor differences may occur due to:

  • Screen settings;
  • Device type;
  • Lighting;
  • Photography;
  • Colour settings.

Where there is a significant difference between the product received and the product advertised, your statutory consumer rights remain unaffected.

3. INFORMATION AND CONTENT

Content published by TRAILBORN may include information relating to:

  • Camping;
  • Hiking;
  • Outdoor equipment;
  • Outdoor clothing;
  • Adventure;
  • Travel;
  • Outdoor lifestyle.

Such content is provided primarily for general informational purposes and should not be treated as professional medical, technical, safety or specialist advice.

You should appropriately assess the conditions, risks and safety requirements associated with any outdoor activity before participating.

4. PRODUCT SAFETY

Products should be used only for their intended purpose and in accordance with any instructions and warnings supplied by the manufacturer.

TRAILBORN does not recommend using equipment in a manner different from its intended design.

Where a product includes specific safety or usage instructions, customers should read them carefully before use.

If you identify a potential safety issue concerning a product purchased from TRAILBORN, please contact us immediately:

contact@storetrailborn.com

5. INTELLECTUAL PROPERTY

Unless otherwise stated, original content made available through storetrailborn.com belongs to TRAILBORN or is used with appropriate permission.

This may include:

  • The TRAILBORN name;
  • Logos;
  • Brand identity;
  • Text;
  • Photographs;
  • Graphics;
  • Designs;
  • Illustrations;
  • Videos;
  • Page elements;
  • Product descriptions;
  • Original content.

Content may not be reproduced, copied, distributed, modified or commercially used without prior permission, except where permitted by applicable law.

6. THIRD-PARTY TRADEMARKS

Certain brands, names, logos or third-party references appearing on our website belong to their respective owners.

The use of any third-party name or trademark does not necessarily indicate a partnership, affiliation or endorsement between TRAILBORN and the relevant trademark owner.

7. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience or to provide access to additional information or services.

TRAILBORN does not necessarily control third-party websites and is not responsible for their content, policies, security or practices.

We recommend reviewing the terms and privacy policies of external websites before using them.

8. WEBSITE AVAILABILITY

Although we take reasonable steps to maintain our website, we cannot guarantee that:

  • The website will always be available;
  • All features will operate without interruption;
  • The website will always be error-free;
  • All content will be available at all times.

We may temporarily suspend or restrict certain features for maintenance, updates, security or operational reasons.

9. LIMITATION OF LIABILITY

Nothing in this Legal Notice is intended to exclude or restrict liability that cannot legally be excluded or restricted.

This includes, where applicable, liability relating to:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation;
  • Faulty goods where liability cannot legally be excluded;
  • Statutory consumer rights;
  • Any other liability that cannot legally be limited.

Your statutory consumer rights remain fully protected.

10. PRICES AND AVAILABILITY

Although we take reasonable steps to ensure that prices, products and information are accurate, genuine errors may occasionally occur.

If an obvious error is identified concerning price, availability or other material information, we may take appropriate steps to correct it.

Where an error affects an order already placed, we will contact the customer and provide an appropriate solution in accordance with applicable law.

11. OUTDOOR ACTIVITY DISCLAIMER

Camping, hiking, trekking and other outdoor activities may involve inherent risks.

TRAILBORN does not guarantee that any particular product will be suitable for every environmental condition or specific situation.

Customers are responsible for assessing environmental conditions, weather, terrain and other relevant factors before undertaking an outdoor activity.

Always follow manufacturer instructions and applicable safety guidance.

12. PRIVACY AND PERSONAL DATA

Personal information collected through our website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information.

For full information about how personal data is handled, please refer to our Privacy Policy.

13. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice from time to time to reflect changes to:

  • Our services;
  • Our website;
  • Our operations;
  • Legal requirements;
  • Information provided to customers.

The most recent version will be made available on this page.

14. GOVERNING LAW

This Legal Notice shall be interpreted in accordance with the laws applicable to consumers in the United Kingdom.

Nothing in this Legal Notice is intended to prevent a consumer from exercising any statutory right available under applicable law.

15. CONTACT

If you have any questions regarding this Legal Notice or information provided on our website, please contact us:

TRAILBORN
Email: contact@storetrailborn.com
Website: storetrailborn.com

TRAILBORN is an online-only e-commerce business and does not operate a physical customer-facing premises. We therefore do not offer in-person customer service or physical order collection.